Blog - Most accounts use duplicate password

Got a Bad Case of Password Exhaustion?

You’re not alone! Most people use the same password everywhere – home, work, Gmail, Facebook… even for banking. Considering how many passwords we’re expected to remember and use on a daily basis, password exhaustion is a very real thing. It’s no wonder that when yet another prompt for a password appears, users enter easily guessed combinations like ‘abcd’ or ‘password’. And when it’s time to change the password, many just add number 1, 2, and so on to their previous password.

Blog - Tech support scammer

How To Spot A Tech Scam Before You Get Stung

If your computer had a virus, you’d want to know about it ASAP, right? Your important files could become corrupted, you could lose your photos and your digital life is essentially destroyed. Even thinking about it is terrifying.

Tech scammers know we’d be lost without our computers, and that we don’t always know what’s going on behind the screen – which is why they’ve been able to swindle millions from every day people across the world.

Blog - Incorrect Apple ID or password error message

Incorrect Apple ID or Password when setting up a new iPhone or iPad

Recently, I finally bought an iPad. I figured that a lot of my customers need assitance with one and while I’m often able to resolve their technical issues, I wouldn’t call myself a confident user and up until recently, didn’t even know how to switch between different apps without launching them again, how iCloud works, how to customize the interface, how to connect one to any other Apple device and so on.

Blog - What’s That Weird Noise Coming from Your Computer

What’s That Weird Noise Coming from Your Computer?

New computers are whisper quiet, seeming to run on pure magic, but after a while computers can start making some pretty weird noises. Clicks, clunks, and about-to-take-off jet noises are the most common, but when should you worry? Your computer has a number of moving parts and even some stationary parts that can make noises. If you’re listening, your computer might be telling you about its current health and how you can help it run smoother, for longer.

5 travel tips for your tech image

5 Tech Travel Tips You Can Use

Travelling soon? For most people, this also means making sure your tech is packed and ready for the adventure. Smartphones, ebook readers, tablets, laptops and smart watches are now so light and portable that you’d never think of leaving them behind, plus they can add a ton of value your experience.
Here are a few tips to consider before you hit the road.

Blog - Is your Home Wi-Fi keeping up

Is Your Home Wi-Fi Keeping Up?

Wi-Fi has forever changed the way we live, work and play. We can surf the internet on the couch or by the pool, look up a recipe in an instant, and even connect our lights to voice control. It’s no wonder it was accepted with open arms, but is your Wi-Fi as good as it needs to be?

Blog - Fake invoice attachment

Fake Invoice Attacks Are on the Rise

People around the world are being struck with a cyber-attack that sends victims a fake invoice or a bill from online service, such as iTunes, Amazon, Spark, Vodafone, etc that looks real enough to fool many unsuspecting users. It’s an old scam that used to see bills faxed or mailed in, but it’s made its way into the digital world and instances are on the rise.

Blog - Shopping for a new computer

Shopping for a New Computer?

Shopping for a new computer is fun but it can also be overwhelming. In this article, we share the many ways we can help you with your new purchase.

Blog - touchpad not working after Windows update

Touchpad Issues After Installing Latest Windows 10 Upgrade (1803)

Recently, I’ve seen a few laptops that had touchpad stop working after they have been upgraded to Windows 10 1803. I thought, well, no big deal, I’ll just download the drivers but it wasn’t that simple! The touchpad wouldn’t even show up in the Device Manager so even when I managed to install Synaptics drivers, it still didn’t work!

Shutdown or sleep on a laptop

What’s Best For Your Computer: Shut Down Or Sleep?

Most homes are trying to reduce power costs by turning off lights and appliances, but do the same rules apply to computers? After all, it requires more than flicking a switch on your way out the door. Some people believe you should shut down after every use to save wear and tear, others believe you should never shut down your computer – ever. Others simply want to make sure the pages and apps they left open are still there waiting for them. So, who’s right and what are they really doing?